Who on your team can send campaigns

Owners and Managers send campaigns; Agents can look.

Updated

  • Owners and Managers can do everything: write templates and send them to Meta, and create, test, send, schedule, pause, resume and stop campaigns.
  • Agents can look at campaigns, their results, the templates and the opted-out list. They have no New campaign or New template button.

Replies are different: anyone on your team who can use the Inbox can read and answer a reply to a campaign, whatever their role.