01
Make it your agent.
Add your business details, choose a tone, and share the knowledge your customers ask about.
More than a reply bot
Your next customer
is already asking.
Syniria answers on WhatsApp, Instagram, Messenger and your website, then takes the next step: it books the appointment, collects the order, saves the lead, and passes the chat to your team when a person should answer. One workspace for every conversation.
Every feature free for 7 daysNo credit card needed
Official Meta APIs · Keep your WhatsApp Business app on the same number
A conversation, made usefulIllustrative example
Your business, with SyniriaCustomer service agent
From a question to a bookingTuesday, 14:30 · Consultation
Right where your customers
already talk to you.
Connect channels such as
Instagram
FacebookWhatsApp
Your websiteALL YOUR CHANNELS.
ONE CONNECTED WORKSPACE.
ONE CONNECTED WORKSPACE.
Your WhatsApp Business numberOne number. Two ways to help.
Your Business app
Your people, replying from the app they know.
Human conversationYour Syniria agent
AI answers, customer context and useful next steps.
Official Cloud APIA person takes over. The agent pauses in that chat.
Meta checks your number when you connect it.
The difference
A reply bot answers.
Syniria follows through.
AI replies are easy to find now. A growing business needs what comes after the reply.
A reply bot: Answers common questions
Syniria: Answers from your own knowledge, in your customer’s language, Arabic and English included
A reply bot: Works one channel at a time
Syniria: One team Inbox for WhatsApp, Instagram, Messenger and your website, with Owner, Manager and Agent roles
A reply bot: Asks the customer to call to book
Syniria: Books into your real schedule: services, staff, working hours and an online booking page
A reply bot: Forgets the customer after the chat
Syniria: Keeps contacts, notes, stages and follow-ups across channels
A reply bot: Describes products from memory
Syniria: Looks up your live catalog, with options, stock and photos
A reply bot: Waits for customers to write first
Syniria: Sends unlimited WhatsApp campaigns on every paid plan, with no markup on Meta’s fees, and respects opt-outs
The complete customer journey
One agent.
A connected business.
From the first voice note to the next appointment, keep the conversation and the work it creates together.
AI conversations
Meet customers in the way they naturally communicate.
Your business knowledge
Make answers sound like your business and reflect what it offers.
Official channel connections
Connect where your customers already contact you.
Shared inbox & human handoff
Keep people close to the conversations that need them.
Contacts, leads & follow-ups
Turn separate conversations into customer relationships.
Catalogs & orders
Help customers choose, then give your team an actionable order.
Appointment booking
A booking system built in, with no separate booking tool to pay for: move from “when are you available?” to a visit on the calendar.
Workspace & account control
See what is happening and stay in control as you grow.
The conversation stays together
“We’re looking for 30 gift sets for a team event. Could someone help us choose the right options?”
Conversation & customer detailsIn one workspace
Your team takes over the replyHuman-led
Automation, with a human touch
Some moments
need your people.
Let your agent handle the everyday. When a conversation needs your team, they can step in with the customer’s messages and context already there.
- See conversations across your connected channels
- Keep customer details, orders, and notes together
- Take over whenever your team is needed
Who it’s for
Built for businesses that have outgrown a reply bot: teams of two to twenty, clinics, salons and other businesses that run on appointments, stores with a real catalog, and anyone answering on more than one channel.
Getting started
A little setup.
A lot more possibility.
02
Connect the conversation.
Link your channels or add the chat to your website. Add your catalog and booking details when your plan includes them.
03
Review, then go live.
Check your setup, try the experience, and let your agent start helping. Follow the conversation from your dashboard.
Questions, answered
Clear answers.
Before you start.
Know what your agent can do and how it fits your business.
Talk to the teamWhat is Syniria’s AI Customer Service Agent?
Syniria is an AI customer service agent for Instagram, Facebook Messenger, WhatsApp and your website. It answers customer questions, understands voice notes and images on the messaging apps, captures leads, and supports orders, bookings and human handoff. The catalog and orders are on every plan; appointment booking comes with Growth and above, and with the free trial.
Can I keep my existing WhatsApp Business app number?
Yes. With Meta’s coexistence, the same number works in the WhatsApp Business app and in Syniria, and you switch it on yourself when you connect. Meta checks the number during setup.
Can a person take over from the AI agent?
Yes. Your team can take over a conversation from the shared inbox. With WhatsApp coexistence, a reply from your Business app also pauses the agent in that chat.
Which plan includes the catalog and appointment booking?
Every plan includes the catalog and orders. The AI agent, which replies, captures leads and takes orders, comes with every plan from Starter, and with purchased credits on Connect. Growth, Advanced and eligible Enterprise plans add built-in appointment booking, and you can try it during the free trial. Public booking must also be configured and enabled by the business owner.
Your next conversation could
be your next customer.
Give it the attention it deserves. Start your free 7-day trial.