Resetting a forgotten password

Get a reset link by email and choose a new password; other devices are signed out.

Updated

  1. On the login page, click Forgot password?.
  2. Type the email address on your account and click Send reset link.
  3. You always see the same confirmation: "Check your email." Syniria never confirms whether an address is registered.
  4. Open the email with the subject "Reset your Syniria password" and click Set new password.
  5. Enter your new password twice (8 to 72 characters) and click Set new password.
  6. You see "Password updated." and are taken to the login page after a couple of seconds.

The reset link is valid for 1 hour and works once. If you ask for several links, only the newest one works. You can ask for a reset link up to 3 times an hour for the same email address.

Changing your password signs you out everywhere else: any other browser or device signed in to your account is dropped within about five minutes.

There's no password change inside the dashboard today. To change a password you know, log out and use Forgot password?.