3 marketing templates · free to copy

WhatsApp welcome message templates

Thank people for joining your WhatsApp updates, tell them what to expect, and give them a reason to come back. Marketing templates for the first message after someone opts in.

Ready to copy

Welcome messages,
ready for Meta’s review.

Copy a message, change the details to your own and send it to Meta for review. Blanks like {{first_name}} are filled in when you send.

Thanks for joining

Marketing

Send it right after someone opts in.

Hi {{first_name}}, thanks for joining our WhatsApp updates! We’ll send you our news and offers here, about twice a month. Reply any time if you have a question.

  • Say hello
  • Stop promotions (added by Syniria)
Template name
welcome_subscriber
Examples for Meta
{{first_name}} = Emma
Opt-out
Syniria adds the Stop promotions button.

Welcome offer

Marketing

Send it with a thank-you code for a first order.

Hi {{first_name}}, welcome! As a thank you for joining, here’s {{discount}} off your first order with the code {{offer_code}}. We’re glad to have you with us.

  • Start shopping
  • Stop promotions (added by Syniria)
Template name
welcome_offer
Examples for Meta
{{first_name}} = Emma · {{discount}} = 10% · {{offer_code}} = WELCOME10
Opt-out
Syniria adds the Stop promotions button.

Welcome, new customer

Marketing

Send it after someone’s first visit or purchase.

Hi {{first_name}}, thank you for choosing us! Save this number: you can message us here any time about orders, bookings or anything else, and we’ll be glad to help.

  • Stop promotions (added by Syniria)
Template name
welcome_new_customer
Examples for Meta
{{first_name}} = Emma
Opt-out
Syniria adds the Stop promotions button.
When to send

The right moment
for each one.

  • Right after someone agrees to get your updates on WhatsApp.
  • After a first purchase, to invite them to your updates.
  • When someone signs up through a form, a QR code or a link.
Getting it approved

What Meta’s
reviewer looks for.

  • Say what people will get and how often, so nobody is surprised later.
  • Send the welcome soon after they join: a message weeks later reads as cold.
  • Keep it short. One offer at most, and one clear next step.

Marketing templates are everything that promotes: offers, news, invitations, messages that bring people back and welcomes that mention your offers. Meta charges them at a higher rate, and WhatsApp’s policy allows them only for people who agreed to hear from you.

Sending it with Syniria

As a campaign, to many people

  • Write the template once in Syniria’s builder, or copy one from this page, and send it to Meta for review.
  • Choose who gets it, by tag, stage, last WhatsApp chat or an imported list, and fill each blank with the person’s name or the same text for everyone.
  • Send it now or schedule it. Syniria adds the Stop promotions button, leaves out everyone who opted out, and shows Meta’s fee before you send.
7 days free50 template messages includedNo card

Meta’s marketing rate

Per delivered message, US dollars, effective October 1, 2026
India$0.0118
Pakistan$0.0473
Nigeria$0.0516
Egypt$0.0644
Saudi Arabia$0.0576
United Kingdom$0.0635
Every country’s rate

Meta bills it to your WhatsApp account; Syniria adds nothing per message.

Questions, answered

Clear answers.
Before you start.

Know what your agent can do and how it fits your business.

Talk to the team
Is a welcome message marketing or utility?

A plain confirmation that someone joined can be utility. Once it mentions your news or offers, or carries a code, Meta treats it as marketing, so the templates on this page are marketing.

How do I send a welcome message to everyone who joins?

Tag new subscribers in Syniria as they join, then send the welcome as a campaign to that tag, for example once a week.

What should a WhatsApp welcome message say?

Thank the person, say what they’ll get and how often, and give one next step, such as a first-order code or a question they can reply to.

Every conversation has potential.
Give yours a next step.

Start with a 7-day trial, then choose the plan that fits.

Start free trial