Tell customers what’s new, let them know the thing they wanted is back, and open pre-orders. Marketing templates with buttons that take people straight to it.
Copy a message, change the details to your own and send it to Meta for review. Blanks like {{first_name}} are filled in when you send.
Send it when a new collection arrives.
Hi {{first_name}}, our new {{collection}} has just arrived, and the first pieces are already going fast. Tap below to see it before it sells out.
Send it to the people who asked about an item.
Hi {{first_name}}, good news: the {{product_name}} you asked about is back in stock. Reply here to reserve one, or tap below to order it now.
Send it when people can order ahead of a launch.
Hi {{first_name}}, pre-orders for {{product_name}} are open now, ahead of its release on {{release_date}}. Tap below to save yours before they’re gone.
Send it when you add something customers can book.
Hi {{first_name}}, we’ve added {{service}} to what we offer, and you can book it from this week. Reply here and we’ll find a time that suits you.
Marketing templates are everything that promotes: offers, news, invitations, messages that bring people back and welcomes that mention your offers. Meta charges them at a higher rate, and WhatsApp’s policy allows them only for people who agreed to hear from you.
Meta bills it to your WhatsApp account; Syniria adds nothing per message.
Know what your agent can do and how it fits your business.
Talk to the teamMarketing: it invites the customer to buy. Meta charges it at the marketing rate, and it goes only to people who agreed to hear from you.
Yes. In Syniria’s builder, choose an image header and upload a JPG or PNG up to 5 MB; the image shows above the message.
Tag them in Syniria when they ask, in the Inbox or in Contacts, then choose that tag as the campaign’s audience.
Meta’s rules on this page, as these sources stood on November 7, 2026. Meta reviews every template and has the final word on its category.
Start with a 7-day trial, then choose the plan that fits.