Unlimited team members
Invite as many teammates as you need, each with their own login. When someone leaves, the Owner removes them, and your number and chats stay where they are.
No fee per user
WhatsApp team inbox · from $15 a month
Your whole team on
one WhatsApp number.
Several people answering one number is where most businesses outgrow the WhatsApp Business app. Syniria’s shared Inbox gives everyone you invite the same number, each with their own login and role, with no fee per user, and you can keep the app on your phone.
7 days freeNo cardUnlimited team members
Syniria Connect is $15 a month billed yearly ($180 a year), or $19 monthly, for your whole team. Prices in USD; taxes added where they apply.
The app alone, or a team Inbox.
The WhatsApp Business app as Meta describes it, checked November 5, 2026.
| Topic | The Business app alone | With Syniria |
|---|---|---|
| People on one number | Your phone and up to 4 linked devices, or up to 10 with a paid Meta Verified or Meta One plan. | Everyone you invite, with no limit and no fee per user. |
| How each person signs in | Each device is linked from the main phone with a QR code, and every device uses the business’s one account. | Each teammate has their own login, so the Owner can add or remove someone without touching your phone. |
| Who is answering | On the free app, anyone with a linked device answers any chat; Meta’s paid plans add assigning chats to people. | A person takes over a chat from the Inbox, and everyone sees who holds it. |
| Permissions | One shared account on every device. | Owner, Manager and Agent roles: only the Owner handles billing and the team, and Agents answer customers. |
| Chats waiting for an answer | Unread chats, among all the others. | A Waiting for reply count and filter, and an optional sound and notification while the dashboard is open. |
| Messages you send first | Broadcast lists of up to 256 people, which reach only those who saved your number. | WhatsApp campaigns to everyone who agreed to hear from you, free from Syniria: you pay only Meta’s fee per message. |
| An AI agent | Meta’s own agent where Meta offers it. | Optional: an AI agent that answers, books and takes orders, with your team able to take over any chat. |
| Price | The app is free; Meta One plans start at $14.99 a month. | $15 a month billed yearly ($180 a year), or $19 monthly, for your whole team. |
Included in Connect · $15 a month billed yearly, or $19 monthly
Everything a team needs
to share a number.
One Inbox for WhatsApp, Instagram, Messenger, Telegram and the chat on your website, so nobody juggles phones or apps.
Take over, hand back
Take a chat over and the AI pauses there until you hand it back. Everyone sees who holds each chat, so customers never get two answers.
The AI agent is optional
Roles for every teammate
The Owner runs billing, the team and the agent’s settings. Managers run campaigns, appointments and imports, and Agents answer customers and keep their records.
Owner, Manager and Agent
Nothing left waiting
The Waiting for reply count and filter show the chats where a customer is waiting for an answer, and a sound and browser notification can tell you while the dashboard is open.
Alerts are per browser, off until you turn them on
Photos, PDFs and voice notes
Reply with text on every channel, and with photos, PDFs and voice notes on WhatsApp. Ticks show when a reply is delivered and read.
Customers’ media shows in the chat
One record per customer
Contacts with notes, tags, stages and an assigned owner, and follow-up tasks with a due date and an assignee.
Unlimited contacts
Keep your WhatsApp Business app
Same number, on your phone too.
With coexistence you keep the WhatsApp Business app on your phone and add Syniria on the same number. Meta asks whether to share your chat history, up to the last 6 months, and your contacts can synchronize too; group chats stay in the app. A reply you send from the app pauses the AI in that chat.
- You switch it on yourself when you connect
- Meta checks the number during setup
- Your customers keep writing to the number they know
Team seats, compared
Monthly prices from each company’s own page, checked October 19, 2026Syniria, every planUnlimited, with no fee per user
Wati Growth, $693 users, with no extra users
respond.io Starter, $995 users, then $15 a month each
AiSensy Basic, $451 owner and 5 agents, then $20 a month each
Manychat Business, $995 users
Start free trial
7 days free · no card · nothing is charged when it ends
Questions, answered
Clear answers.
Before you start.
Know what your agent can do and how it fits your business.
Talk to the teamCan several people use one WhatsApp Business number?
Yes. On the WhatsApp Business app, the number works on your phone and up to 4 linked devices, or up to 10 with a paid Meta Verified or Meta One plan, all on one account. With a team Inbox like Syniria’s, everyone you invite answers from the same number, each with their own login and role, and there is no limit on team members.
Is there a fee per user?
Not with Syniria: every plan has unlimited team members with no fee per user, from Connect at $15 a month billed yearly, or $19 monthly. Many tools charge per user: respond.io’s Starter plan includes 5 users, then $15 a month each.
Do I need the WhatsApp Business API for a team Inbox?
Yes: a shared Inbox works on WhatsApp’s official API, which Syniria connects in Meta’s own window. With coexistence you can keep the WhatsApp Business app on the same number.
Can I keep using the WhatsApp Business app on my phone?
Yes. Syniria supports Meta’s coexistence, and you switch it on yourself when you connect; Meta checks the number during setup. A reply you send from the app pauses the AI in that chat, so customers never get two answers. Some app features change while the number is also connected to a platform: broadcast lists turn off, and so do disappearing and view-once messages.
How do we avoid two people answering the same chat?
Take the chat over in the Inbox: everyone sees who holds it, and the AI pauses there until someone hands it back.
Can my team answer Instagram, Messenger and Telegram too?
Yes. The same Inbox holds WhatsApp, Instagram, Messenger, Telegram and the chat on your website; your plan sets how many channels you connect.
Sources
The WhatsApp Business app’s side of this page, as these sources stood on November 5, 2026, and the other tools’ seats as their pricing pages stood on October 19, 2026.
More about WhatsApp with Syniria
Every conversation has potential.
Give yours a next step.
Start with a 7-day trial, then choose the plan that fits.