Honest comparison

Interakt,
or Syniria?

Interakt is a WhatsApp and Instagram inbox for campaigns, chatbots and commerce, with unlimited agents on every plan and its AI agents as an add-on. Syniria includes its AI agent in every plan from Starter, on WhatsApp, Instagram, Messenger, Telegram and your website: it answers, books the appointment, takes the order and keeps the customer record, and your WhatsApp campaigns go out from the same workspace.

Checked

What you get with Syniria

The reply,
and everything after it.

Syniria answers every message, then does the work that follows, in one workspace your team shares.

A real booking engine

Built in, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. Customers book in the chat or on a booking page you link from your website, then reschedule or cancel by link.

Growth and above, and in the free trial

Orders from your catalog

The agent looks up live prices, options, stock and photos, then turns the chat into an order your team tracks to the end.

Every plan from Starter, and with purchased credits on Connect

Customers you remember

One contact across WhatsApp, Instagram, Messenger, Telegram and your website, with notes, tags, stages and follow-up tasks for your team.

Every plan

WhatsApp campaigns

Send approved templates to the people you choose, now or on a schedule. Opt-outs are respected, and replies come back to the inbox.

Unlimited on every paid plan

A workspace for your team

Owner, Manager and Agent roles, assigned conversations, and a takeover that pauses the AI until the chat is handed back.

Every plan

Wherever your customers are

Your agent answers on WhatsApp, Instagram, Messenger, Telegram and your own website, for businesses worldwide, clinics, salons and stores alike, with no waitlist.

1, 3 or 5 channels, by plan

Side by side.

What each does, as of .

TopicInteraktSyniria
PriceGrowth $55 and Advanced $69 a month billed monthly, plus taxes; Starter isn’t offered monthly. Billed yearly: Starter $239, Growth $499 and Advanced $649 a year.Connect $19, Starter $49, Growth $149 and Advanced $299 a month billed monthly, or $15, $39, $119 and $239 a month billed yearly, with a 7-day free trial of every feature and no card.
AI agentAn add-on for Growth and Advanced: $74.99 a month for 100 AI messages, then $0.011 for each one.In every plan from Starter, with 1,000, 4,000 or 9,000 message credits a month, and on Connect with credits you buy: 1 credit is 1 AI reply, product photos included, and credits come in packs of 100 credits for $5, 450 for $20 or 1,000 for $40.
Team seatsUnlimited agents on every plan, with roles for them from Growth.Owner, Manager and Agent roles, with unlimited team members and no fee per user.
ChannelsWhatsApp and Instagram: one of them on Starter, both from Growth, and WhatsApp calls on Advanced.WhatsApp, Instagram, Messenger, your own Telegram bot and a chat widget on your own website: 1, 3 or 5 channels by plan, more at $15 a month each.
Keep the WhatsApp Business appSupported (coexistence), which you connect yourself with a QR code.Supported (coexistence): you switch it on yourself when you connect, with no request to support. A reply sent from the app pauses the AI in that chat, so customers never get two answers.
AppointmentsThrough chatbot flows and integrations such as Calendly.Built in and included from Growth, and in the free trial, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. The agent books in the chat, customers book, reschedule or cancel on your booking page, and your business gets an email each time.
Catalog and ordersPayment links from the Inbox and Shopify order updates on every plan; WhatsApp catalogs, cart reminders and Shopify catalog sync from Growth.The agent looks up your live catalog with options, stock and photos, and turns a chat into an order your team tracks: on every plan from Starter, and on Connect with credits you buy.
CampaignsOne-time and ongoing campaigns on every plan, with no Interakt limit.Unlimited on every paid plan, from Connect at $19, with no Syniria fee per message: approved WhatsApp templates sent to the people you choose, now or on a schedule, with opt-outs and delivery results.
WhatsApp message feesPaid from Interakt’s prepaid wallet, at its own rate for each plan; only Enterprise lists no template markup.Meta bills your own WhatsApp account directly, at its own rates; Syniria adds no markup.
Developer toolsPublic APIs and webhooks from Growth, and incoming-message webhooks on Advanced.No public API yet; custom integrations on Enterprise.
Free trial14 days, with no card.7 days of every feature, with 100 message credits and up to 50 WhatsApp campaign messages, and no card.

Worth knowing before you choose

The rules both work within, and what switching takes.

The AI agent is an add-on

Interakt’s AI agents cost $74.99 a month for 100 AI messages on top of Growth or Advanced, then $0.011 a message. With Syniria, the agent is in every plan from Starter, and a reply uses one credit even when it sends product photos.

Meta’s WhatsApp fees

Since October 1, 2026, Meta charges for replies on WhatsApp Business Platform numbers after the first 1,000 a month per number, at its rate for the customer’s country, whichever platform sends them. Interakt charges template messages through its wallet at its own rate for each plan, and lists no markup only on Enterprise; with Syniria, Meta bills your own WhatsApp account directly, with no markup.

Booking is built in

Interakt books through chatbot flows and tools such as Calendly, each with its own plan. Syniria’s booking engine comes with Growth and above, and with the free trial, so there’s nothing else to connect or pay for.

No monthly campaign limit

Syniria sets no monthly limit on campaign messages on any paid plan, and the free trial includes 50. One campaign reaches up to 10,000 people, and Meta’s daily sending limits for your number apply whichever platform sends it.

Moving to Syniria

Switch off Interakt’s chatbots and AI agents for the number, or disconnect it there, so customers never get two answers, then connect the number in Syniria. If you use the WhatsApp Business app, you keep it on the same number. Start a free trial to try it first.

Questions, answered

Clear answers.
Before you start.

Know what your agent can do and how it fits your business.

Talk to the team
What does Syniria do that Interakt doesn’t?

Syniria includes its AI agent in every plan from Starter and works on Messenger, Telegram and your website as well as WhatsApp and Instagram. The agent drafts orders from your live catalog and keeps one contact record across channels, and on Growth and above it books appointments in Syniria’s built-in booking engine, with no separate booking tool, and WhatsApp campaigns are unlimited on every paid plan.

How do Interakt’s and Syniria’s prices compare?

Interakt’s Growth plan is $55 a month billed monthly, plus taxes, and its AI agents add $74.99 a month for 100 AI messages. Syniria starts at $19 a month with Connect, with unlimited team members and WhatsApp campaigns at 0% markup, or $49 with the AI agent included. Both have no fee per user, and Meta’s WhatsApp fees come on top with both.

Does Syniria work on Messenger and websites?

Yes. The same agent answers on WhatsApp, Instagram, Messenger, Telegram and a chat on your own website, and your team works every channel from one Inbox.

Can I keep using the WhatsApp Business app?

Yes. Syniria supports Meta’s coexistence, and you switch it on yourself when you connect; Meta checks the number during setup. A reply you send from the app pauses the AI in that chat, so customers never get two answers.

Do I need Calendly or another booking tool with Syniria?

No. Booking is built in: services, staff, schedules, booking rules and a booking page, included from Growth and in the free trial. The agent books in the chat, and customers can reschedule or cancel by link.

Can I send WhatsApp campaigns on Connect?

Yes. Campaigns are unlimited on every paid plan, from Connect at $19, with no Syniria fee per message, and the free trial includes up to 50 campaign messages. Meta bills your own WhatsApp account for each delivered message.

Sources

Interakt’s side of this page, as these sources stood on . Interakt changes its prices and plans often; check them before you decide.

  1. Interakt: Pricing in US dollars
  2. Interakt: WhatsApp message pricing
  3. Interakt: WhatsApp coexistence
  4. Interakt: FAQs
  5. Meta for Developers: WhatsApp pricing (updated September 30, 2026)

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