Wati is a WhatsApp-first platform for a team inbox, chatbots and broadcasts, with its AI agents priced on their own. Syniria includes its AI agent in every plan from Starter: it answers, books the appointment, takes the order and keeps the customer record, and your WhatsApp campaigns go out from the same workspace.
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Syniria answers every message, then does the work that follows, in one workspace your team shares.
Built in, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. Customers book in the chat or on a booking page you link from your website, then reschedule or cancel by link.
The agent looks up live prices, options, stock and photos, then turns the chat into an order your team tracks to the end.
One contact across WhatsApp, Instagram, Messenger and your website, with notes, tags, stages and follow-up tasks for your team.
Send approved templates to the people you choose, now or on a schedule. Opt-outs are respected, and replies come back to the inbox.
Owner, Manager and Agent roles, assigned conversations, and a takeover that pauses the AI until the chat is handed back.
Your agent answers on WhatsApp, Instagram, Messenger and your own website, for businesses worldwide, clinics, salons and stores alike, with no waitlist.
What each does, as of .
| Topic | Wati | Syniria |
|---|---|---|
| Price | Growth $69, Pro $149 and Business $349 a month billed monthly, or $59, $119 and $279 a month billed yearly. | Connect $19, Starter $49, Growth $149 and Advanced $299 a month, with a 7-day free trial of every feature and no card. |
| AI agent | Astra, priced on its own: free on a website widget, $99 a month for web and WhatsApp with 5,000 credits, or $399 a month with 25,000. A reply with an image or file uses 3 credits. | In every plan from Starter, with 1,000, 4,000 or 9,000 message credits a month, and on Connect with credits you buy: 1 credit is 1 AI reply, product photos included, and credits come in packs of 100 credits for $5, 450 for $20 or 1,000 for $40. |
| Team seats | 3 users on Growth, with no extra users; 5 on Pro and Business, then $39 or $89 a month per extra user. | Owner, Manager and Agent roles, with unlimited team members and no fee per user. |
| Channels | WhatsApp, WhatsApp Business Calling, Facebook, Instagram, TikTok and a website widget. | WhatsApp, Instagram, Messenger and a chat widget on your own website: 1, 3 or 5 channels by plan. |
| Keep the WhatsApp Business app | Supported (coexistence), once Wati’s support team switches it on. | Supported (coexistence): you switch it on yourself when you connect, with no request to support. A reply sent from the app pauses the AI in that chat, so customers never get two answers. |
| Appointments | Through Calendly, a separate tool that needs Calendly’s paid Standard plan as well as Wati Pro or Business. | Built in and included from Growth, and in the free trial, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. The agent books in the chat, customers book, reschedule or cancel on your booking page, and your business gets an email each time. |
| Catalog and orders | WhatsApp catalogs and Shopify cart and order templates, catalog payments on Pro, and a Shopify integration at $4.99 a month. | The agent looks up your live catalog with options, stock and photos, and turns a chat into an order your team tracks: on every plan from Starter, and on Connect with credits you buy. |
| Campaigns | Broadcasts capped at 15,000 a month on Growth ($69); unlimited from Pro ($149). | Unlimited on every paid plan, from Connect at $19, with no Syniria fee per message: approved WhatsApp templates sent to the people you choose, now or on a schedule, with opt-outs and delivery results. |
| WhatsApp message fees | Charged by Wati at its rate card. | Meta bills your own WhatsApp account directly, at its own rates; Syniria adds no markup. |
| Developer tools | An API on every plan, from 10,000 calls a month, with webhooks from Pro. | No public API yet; custom integrations on Enterprise. |
| Free trial | 7 days. | 7 days of every feature, with 100 message credits and up to 50 WhatsApp campaign messages, and no card. |
The rules both work within, and what switching takes.
Wati’s plans include AI Co-pilot credits that help your team write replies. An AI agent that answers customers on its own is Astra, with its own plan and credits. With Syniria, the agent is in every plan from Starter, and a reply uses one credit even when it sends product photos.
Wati books through Calendly, a separate tool that needs its own paid plan, and only on Wati Pro and Business. Syniria’s booking engine is part of Growth and above, and of the free trial: at $149, Growth includes it, while Wati Pro at $149 still needs a paid Calendly plan.
Since October 1, 2026, Meta charges for replies on WhatsApp Business Platform numbers after the first 1,000 a month per number, at its rate for the customer’s country, whichever platform sends them. Wati charges message fees at its rate card; with Syniria, Meta bills your own WhatsApp account directly, with no markup.
Syniria sets no monthly limit on campaign messages on any paid plan, and the free trial includes 50. One campaign reaches up to 10,000 people, and Meta’s daily sending limits for your number apply whichever platform sends it.
Switch off Wati’s automations for the number, or disconnect it there, so customers never get two answers, then connect the number in Syniria. If you use the WhatsApp Business app, you keep it on the same number. Start a free trial to try it first.
Know what your agent can do and how it fits your business.
Talk to the teamSyniria includes its AI agent in every plan from Starter, and the agent does the work after the reply: it drafts orders from your live catalog and keeps one contact record across WhatsApp, Instagram, Messenger and your website, and on Growth and above it books appointments in Syniria’s built-in booking engine, with no separate booking tool. Every plan has Owner, Manager and Agent roles, with no fee per user, and WhatsApp campaigns are unlimited on every paid plan.
Syniria starts at $19 a month with Connect, with unlimited team members and WhatsApp campaigns at 0% markup, or $49 with the AI agent included. Wati’s plans start at $69 a month billed monthly, and Astra, its AI agent for WhatsApp, is priced on its own, from $99 a month. At $149, Syniria Growth also includes booking, while Wati Pro at $149 needs a paid Calendly plan for it. Meta’s WhatsApp fees come on top with both.
Yes. Syniria supports Meta’s coexistence, and you switch it on yourself when you connect; Meta checks the number during setup. A reply you send from the app pauses the AI in that chat, so customers never get two answers. On Wati, its support team switches coexistence on for you.
No. Booking is built in: services, staff, schedules, booking rules and a booking page, included from Growth and in the free trial. The agent books in the chat, and customers can reschedule or cancel by link.
Yes. Import your Shopify product export into your Syniria catalog, and the agent answers from it and drafts orders, on every plan from Starter.
Yes. Campaigns are unlimited on every paid plan, from Connect at $19, with no Syniria fee per message, and the free trial includes up to 50 campaign messages. Meta bills your own WhatsApp account for each delivered message.
Start a free trial and set up your agent. Then switch off Wati’s automations for your WhatsApp number, or disconnect it there, and connect the number in Syniria, so customers never get two answers.
Wati’s side of this page, as these sources stood on . Wati changes its prices and plans often; check them before you decide.
Meta’s own AI agent, free to start where Meta offers it, against Syniria’s agent and the work that follows the reply.
CheckedA team inbox for many channels, priced by the contacts you talk to, against Syniria’s AI agent with bookings and orders built in.
CheckedInstagram and TikTok growth automations, priced by contacts, against Syniria’s AI agent for customer service, bookings and orders.
CheckedA WhatsApp marketing platform with its AI agent as an add-on, against Syniria’s AI agent on every channel and every plan from Starter.
CheckedStart with a 7-day trial, then choose the plan that fits.