AiSensy is a WhatsApp marketing platform for broadcasts, click-to-WhatsApp ads and a shared inbox, with its AI chat agent as an add-on. Syniria includes its AI agent in every plan from Starter, on WhatsApp, Instagram, Messenger and your website: it answers, books the appointment, takes the order and keeps the customer record, and your WhatsApp campaigns go out from the same workspace.
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Syniria answers every message, then does the work that follows, in one workspace your team shares.
Built in, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. Customers book in the chat or on a booking page you link from your website, then reschedule or cancel by link.
The agent looks up live prices, options, stock and photos, then turns the chat into an order your team tracks to the end.
One contact across WhatsApp, Instagram, Messenger and your website, with notes, tags, stages and follow-up tasks for your team.
Send approved templates to the people you choose, now or on a schedule. Opt-outs are respected, and replies come back to the inbox.
Owner, Manager and Agent roles, assigned conversations, and a takeover that pauses the AI until the chat is handed back.
Your agent answers on WhatsApp, Instagram, Messenger and your own website, for businesses worldwide, clinics, salons and stores alike, with no waitlist.
What each does, as of .
| Topic | AiSensy | Syniria |
|---|---|---|
| Price | Free Forever, without broadcasts; Basic $45, Pro $99 and Premium $299 a month billed monthly, 5% less billed quarterly and 10% less yearly. | Connect $19, Starter $49, Growth $149 and Advanced $299 a month, with a 7-day free trial of every feature and no card. |
| AI agent | An add-on: $50 a month for 1,000 AI messages, with more charged separately; keyword chatbot flows are another $80 a month. | In every plan from Starter, with 1,000, 4,000 or 9,000 message credits a month, and on Connect with credits you buy: 1 credit is 1 AI reply, product photos included, and credits come in packs of 100 credits for $5, 450 for $20 or 1,000 for $40. |
| Team seats | 1 owner and 5 agents on Basic and Pro, 9 agents on Premium; extra agents $20 a month each. | Owner, Manager and Agent roles, with unlimited team members and no fee per user. |
| Channels | WhatsApp, plus Facebook and Instagram ads that open a WhatsApp chat. | WhatsApp, Instagram, Messenger and a chat widget on your own website: 1, 3 or 5 channels by plan. |
| Keep the WhatsApp Business app | In beta (coexistence), once AiSensy’s support team switches it on. | Supported (coexistence): you switch it on yourself when you connect, with no request to support. A reply sent from the app pauses the AI in that chat, so customers never get two answers. |
| Appointments | No booking system on its plans; bookings need a separate tool. | Built in and included from Growth, and in the free trial, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. The agent books in the chat, customers book, reschedule or cancel on your booking page, and your business gets an email each time. |
| Catalog and orders | Catalog sharing and a WhatsApp cart in the chatbot flows add-on, and Shopify and WooCommerce order, shipping and abandoned-cart messages. | The agent looks up your live catalog with options, stock and photos, and turns a chat into an order your team tracks: on every plan from Starter, and on Connect with credits you buy. |
| Campaigns | Broadcasts from Basic ($45), none on Free Forever, and scheduling only from Pro ($99); every message is charged through AiSensy. | Unlimited on every paid plan, from Connect at $19, with no Syniria fee per message: approved WhatsApp templates sent to the people you choose, now or on a schedule, with opt-outs and delivery results. |
| WhatsApp message fees | Charged through AiSensy per message, at its rate for each country. | Meta bills your own WhatsApp account directly, at its own rates; Syniria adds no markup. |
| Developer tools | Template message APIs from Basic, project APIs from Pro and a webhook on Premium. | No public API yet; custom integrations on Enterprise. |
| Free trial | A Free Forever plan with no card; broadcasts need a paid plan. | 7 days of every feature, with 100 message credits and up to 50 WhatsApp campaign messages, and no card. |
The rules both work within, and what switching takes.
AiSensy’s AI Chat Agent costs $50 a month for 1,000 AI messages on top of a plan, and its keyword chatbot flows are a separate add-on. With Syniria, the agent is in every plan from Starter, and a reply uses one credit even when it sends product photos.
AiSensy’s plans have no booking system, so bookings need a separate tool. Syniria’s booking engine comes with Growth and above, and with the free trial, so there’s nothing else to connect or pay for.
Since October 1, 2026, Meta charges for replies on WhatsApp Business Platform numbers after the first 1,000 a month per number, at its rate for the customer’s country, whichever platform sends them. AiSensy charges them per message through its own credits; with Syniria, Meta bills your own WhatsApp account directly, with no markup.
Syniria sets no monthly limit on campaign messages on any paid plan, and the free trial includes 50. One campaign reaches up to 10,000 people, and Meta’s daily sending limits for your number apply whichever platform sends it.
Switch off AiSensy’s chatbot and AI agent for the number, or disconnect it there, so customers never get two answers, then connect the number in Syniria. If you use the WhatsApp Business app, you keep it on the same number. Start a free trial to try it first.
Know what your agent can do and how it fits your business.
Talk to the teamSyniria includes its AI agent in every plan from Starter and works on Instagram, Messenger and your website as well as WhatsApp. On every plan from Starter the agent drafts orders from your live catalog and keeps one contact record across channels, with Owner, Manager and Agent roles and no fee per user, and on Growth and above it books appointments in Syniria’s built-in booking engine.
AiSensy’s Basic plan is $45 a month, and its AI agent is an add-on at $50 a month for 1,000 AI messages. Syniria starts at $19 a month with Connect, with unlimited team members and WhatsApp campaigns at 0% markup, or $49 with 1,000 AI replies a month included, and Growth, at $149, adds the built-in booking engine. Meta’s WhatsApp fees come on top with both.
Yes. The same agent answers on WhatsApp, Instagram, Messenger and a chat on your own website, and your team works every channel from one inbox.
Yes. Syniria supports Meta’s coexistence, and you switch it on yourself when you connect; Meta checks the number during setup. A reply you send from the app pauses the AI in that chat, so customers never get two answers. AiSensy’s coexistence is in beta, and its support team switches it on.
No. Booking is built in: services, staff, schedules, booking rules and a booking page, included from Growth and in the free trial. The agent books in the chat, and customers can reschedule or cancel by link.
Yes. Campaigns are unlimited on every paid plan, from Connect at $19, with no Syniria fee per message, and the free trial includes up to 50 campaign messages. Meta bills your own WhatsApp account for each delivered message.
AiSensy’s side of this page, as these sources stood on . AiSensy changes its prices and plans often; check them before you decide.
Meta’s own AI agent, free to start where Meta offers it, against Syniria’s agent and the work that follows the reply.
CheckedA WhatsApp-first platform whose AI agents are priced on their own, against Syniria, where the AI agent comes with every plan from Starter.
CheckedA team inbox for many channels, priced by the contacts you talk to, against Syniria’s AI agent with bookings and orders built in.
CheckedInstagram and TikTok growth automations, priced by contacts, against Syniria’s AI agent for customer service, bookings and orders.
CheckedStart with a 7-day trial, then choose the plan that fits.