Honest comparison

Gallabox,
or Syniria?

Gallabox is a WhatsApp-first team inbox with broadcasts, chatbots and an AI agent, billed quarterly or yearly, with Meta’s fees paid through its wallet. Syniria includes its AI agent in every plan from Starter: it answers, books the appointment, takes the order and keeps the customer record, and your WhatsApp campaigns go out from the same workspace.

Checked

What you get with Syniria

The reply,
and everything after it.

Syniria answers every message, then does the work that follows, in one workspace your team shares.

A real booking engine

Built in, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. Customers book in the chat or on a booking page you link from your website, then reschedule or cancel by link.

Growth and above, and in the free trial

Orders from your catalog

The agent looks up live prices, options, stock and photos, then turns the chat into an order your team tracks to the end.

Every plan from Starter, and with purchased credits on Connect

Customers you remember

One contact across WhatsApp, Instagram, Messenger, Telegram and your website, with notes, tags, stages and follow-up tasks for your team.

Every plan

WhatsApp campaigns

Send approved templates to the people you choose, now or on a schedule. Opt-outs are respected, and replies come back to the inbox.

Unlimited on every paid plan

A workspace for your team

Owner, Manager and Agent roles, assigned conversations, and a takeover that pauses the AI until the chat is handed back.

Every plan

Wherever your customers are

Your agent answers on WhatsApp, Instagram, Messenger, Telegram and your own website, for businesses worldwide, clinics, salons and stores alike, with no waitlist.

1, 3 or 5 channels, by plan

Side by side.

What each does, as of .

TopicGallaboxSyniria
PriceBasic $150, Essential $331 and Advanced $632 a month billed quarterly, or $112, $248 and $474 a month billed yearly; its pricing page offers no monthly billing.Connect $19, Starter $49, Growth $149 and Advanced $299 a month billed monthly, or $15, $39, $119 and $239 a month billed yearly, with a 7-day free trial of every feature and no card.
AI agentIncluded, with AI credits: 500 a month on Basic, where it answers on website chat only; on WhatsApp and Instagram from Essential, with 2,000, and Advanced, with 8,000. A reply uses about 1 to 5 credits.In every plan from Starter, with 1,000, 4,000 or 9,000 message credits a month, and on Connect with credits you buy: 1 credit is 1 AI reply, product photos included, and credits come in packs of 100 credits for $5, 450 for $20 or 1,000 for $40.
Team seats3 users on Basic, with no extra users; 6 on Essential and 10 on Advanced, then $18 or $24 a month per extra user.Owner, Manager and Agent roles, with unlimited team members and no fee per user.
ChannelsWhatsApp, Instagram and a website widget, one of each on Basic; more at $20 a month each.WhatsApp, Instagram, Messenger, your own Telegram bot and a chat widget on your own website: 1, 3 or 5 channels by plan, more at $15 a month each.
Keep the WhatsApp Business appSupported (coexistence) on every plan, once Gallabox’s support team switches it on.Supported (coexistence): you switch it on yourself when you connect, with no request to support. A reply sent from the app pauses the AI in that chat, so customers never get two answers.
AppointmentsThrough Calendly or Zoho Bookings; its own scheduling is marked “Coming soon”.Built in and included from Growth, and in the free trial, with no separate booking tool to pay for: services, staff, weekly schedules, buffers and booking rules. The agent books in the chat, customers book, reschedule or cancel on your booking page, and your business gets an email each time.
Catalog and ordersWhatsApp catalog and payments on every plan, from Meta’s Commerce Manager, and Shopify at $5 a month.The agent looks up your live catalog with options, stock and photos, and turns a chat into an order your team tracks: on every plan from Starter, and on Connect with credits you buy.
CampaignsBroadcasts on every plan, to 10,000 contacts a month on Basic, 500,000 on Essential and 1 million on Advanced.Unlimited on every paid plan, from Connect at $19, with no Syniria fee per message: approved WhatsApp templates sent to the people you choose, now or on a schedule, with opt-outs and delivery results.
WhatsApp message feesPaid from Gallabox’s prepaid wallet, with its markup on Meta’s fees.Meta bills your own WhatsApp account directly, at its own rates; Syniria adds no markup.
Developer toolsMessage and contact APIs on Basic, every API and webhooks from Essential, and Zapier.No public API yet; custom integrations on Enterprise.
Free trial7 days of Basic, with no card.7 days of every feature, with 100 message credits and up to 50 WhatsApp campaign messages, and no card.

Worth knowing before you choose

The rules both work within, and what switching takes.

Quarterly or yearly

Gallabox’s pricing page offers quarterly or yearly billing, so the smallest commitment there is three months: $450 for Basic. Syniria bills monthly or yearly, and you can cancel anytime.

Meta’s WhatsApp fees, with or without a markup

Since October 1, 2026, Meta charges for replies on WhatsApp Business Platform numbers after the first 1,000 a month per number, at its rate for the customer’s country, whichever platform sends them. Gallabox charges Meta’s fees through its wallet with its own markup; with Syniria, Meta bills your own WhatsApp account directly, with no markup.

Booking is built in

Gallabox books through Calendly or Zoho Bookings, each a separate tool with its own plan, and marks its own scheduling as coming soon. Syniria’s booking engine comes with Growth and above, and with the free trial, so there’s nothing else to connect or pay for.

No monthly campaign limit

Syniria sets no monthly limit on campaign messages on any paid plan, and the free trial includes 50. One campaign reaches up to 10,000 people, and Meta’s daily sending limits for your number apply whichever platform sends it.

Moving to Syniria

Switch off Gallabox’s bots and AI agent for the number, or disconnect it there, so customers never get two answers, then connect the number in Syniria. If you use the WhatsApp Business app, you keep it on the same number. Start a free trial to try it first.

Questions, answered

Clear answers.
Before you start.

Know what your agent can do and how it fits your business.

Talk to the team
What does Syniria do that Gallabox doesn’t?

Syniria’s AI agent answers on WhatsApp, Instagram, Messenger, Telegram and your website in every plan from Starter, and does the work after the reply: it drafts orders from your live catalog, and on Growth and above it books appointments in Syniria’s built-in booking engine, with no separate booking tool. Every plan has Owner, Manager and Agent roles, with no fee per user, and WhatsApp campaigns are unlimited on every paid plan.

How do Gallabox’s and Syniria’s prices compare?

Gallabox’s Basic plan is $150 a month billed quarterly, or $112 billed yearly, for 3 users, and its AI agent answers on WhatsApp from Essential, at $331 a month billed quarterly. Syniria starts at $19 a month with Connect, with unlimited team members and WhatsApp campaigns at 0% markup, or $49 with the AI agent included, billed monthly or yearly. Meta’s fees come on top with both; Gallabox adds its markup to them.

Can I keep using the WhatsApp Business app?

Yes. Syniria supports Meta’s coexistence, and you switch it on yourself when you connect; Meta checks the number during setup. A reply you send from the app pauses the AI in that chat, so customers never get two answers. On Gallabox, its support team switches coexistence on for you.

Do I need Calendly or Zoho Bookings with Syniria?

No. Booking is built in: services, staff, schedules, booking rules and a booking page, included from Growth and in the free trial. The agent books in the chat, and customers can reschedule or cancel by link.

Can I send WhatsApp campaigns on Connect?

Yes. Campaigns are unlimited on every paid plan, from Connect at $19, with no Syniria fee per message, and the free trial includes up to 50 campaign messages. Meta bills your own WhatsApp account for each delivered message.

How do I switch from Gallabox to Syniria?

Start a free trial and set up your agent. Then switch off Gallabox’s bots and AI agent for your WhatsApp number, or disconnect it there, and connect the number in Syniria, so customers never get two answers.

Sources

Gallabox’s side of this page, as these sources stood on . Gallabox changes its prices and plans often; check them before you decide.

  1. Gallabox: Pricing
  2. Gallabox Docs: Chat AI agent
  3. Gallabox Docs: WhatsApp coexistence
  4. Gallabox Docs: Broadcasts
  5. Gallabox Docs: Other integrations
  6. Meta for Developers: WhatsApp pricing (updated September 30, 2026)

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